Drove change and customer-focused initiatives to deliver superior customer service by holding Performance Leaders and other employees accountable for the delivery of results. Summary : Management and Administrative Professional offering versatile personnel and office management skills with proficiency in Microsoft Office programs. Manage staff, preparing work schedules and assigning specific duties. Directed and coordinated activities of personnel engaged in broadcast programming. Enterprise account managers are those executives who take charge of managing the key accounts of enterprise accounts. Summary : To use experience and dedication as a tool to improve customer service, productivity and time management. Interviewed, hired and trained new quality customer service representatives. Objective : To continue to develop the time/resource management skills I've established from my work experience and integrate them with my knowledge from studying Business Administration and Management. Resume Details. A clear and interesting radio station manager resume will go a long way to help you land the job you want. Manage front line representatives; respond to customer needs requiring escalation; properly handle more complex customer account problems and/or reconcile sensitive accounts. Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. Addressed negative customer feedback immediately. Resolution of customer service issues directly, by phone or emails in accordance with company standards. Addressed negative customer feedback immediately. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Link to a Store Manager resume template: Store manager resume template. Pricing Login Create Resume. Recommended appropriate corrective action where necessary and ensured all Quality Assurance standards are maintained. Responsible for the preparation and processing of biweekly payroll for over 80 employees. Perform employee reviews, suggest and implement corrective action where necessary and maintain a quality work environment. More Store Manager resume and CV examples Store Manager CV sample Store Manager resume 1 Store Manager resume 2 Store Manager resume 3. Monitored and reviewed programming to ensure that schedules were met, guidelines were adhered to, and performances were of adequate quality. Greet patients with a smile and a positive attitude. Coordinated volunteer participation for over 200 on-air volunteers and approximately 250 off-air volunteers to ensure continued benefit to the community. Prepare, manage, and coordinate the station budget including budget preparation and managing operations within budget guidelines. Interviewed, hired and trained new quality customer service representatives. Train employees to give the same excellent service. Ensure appropriate response times can be met for assignments on and off duty. Successfully delivered optimal customer service while simultaneously adhering to quality and quantity standards mandated by various laws, rules, and federal regulations. Robert Morris University - Illinois. Provide high quality patient service by carefully listening to patient needs and suggestions about service. Provide training for new employees on rental procedures, sales, and daily operations and provide continual training for all employees to reach and exceed personal set goals. Reliable and proficient leader with specialized knowledge in aviation and physics. All radio station manager resumes should take this approach. Gain and exhibit a thorough understanding of WMATA collective bargaining agreements as well as applicable laws and regulations, and work with a focus on adhering to all. Established work schedules and assign work to staff members. To support its hypergrowth, Alsid is looking for an Enterprise Account Manager Public Sector in France to support company’s sales department structuring, participate to the business development throughout Europe and work closely with business partners. Planned and scheduled programming and event coverage, based on broadcast length, time availability, and other factors, such as community needs, ratings data and viewer demographics. Provide daily supervision of engine crews, and maintain all assigned equipment and report station needs to Fire operations specialist. Maintain and work with others to maintain a clean and safe working environment. Gas Station Convenience Store Attendant, May 2004- December 2006 Island Gas, Meritt Island, FL Responsibilities Provided and rendered prompt, efficient, and courteous service to customers. Also, provides leadership to the supervisor team, developing their skills. Exceeded company objectives with over a 20% margin over set goals in 2008-2012. Quickly Customize. Led management of fund drive for a non-profit community radio station that raised $58,000 and set a record for funds raised. Self-motivated, hardworking, responsible, and I have strong customer service skills. Administered a performance review program to ensure effectiveness, compliance, and equity within the organization. Station Manager who specializes in quality service, customer retention, productivity and team management.Friendly Customer Service with can-do attitude and willingness to help at all times.Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently. Prepare product and service reports by collecting and analyzing customer information. Learn new methods to achieve excellence and inspire others. Use tact and diplomacy in handling sensitive issues while following company policies and procedures. Skills : Microsoft, Multi Unit Management, Accounting. More than 20 years in the logistics, transportation, financial and customer service industries. Managed over 75 ramp, customer service, and operations agents, 10 supervisors, and 1 Shift Manager. This is one of the hundreds of Branch Rental Manager resumes available on our site for free. Take note: An Enterprise management trainee resume should mention your ability to work with a variety of people. Maintained the rental facility and equipment, and monitored all conditions and occurrences in and around the facility during the shift ensuring employee and customer safety, reported any adverse or dangerous conditions. Created training manuals targeted at resolving even the most difficult customer issues. Respond to all fire and intrusion alarms and report problems to the operations control center. Collaborate with station advisory council, community leaders, and other station managers to benchmark key programs, strategies, and fundraisers. Station Manager salaries at Enterprise Holdings can range from $34,618 - $64,113. Maintained and obtained sanitation of kiosk, dispenser, islands, and other station equipment. Manage Individual development planes, and performance evaluations. This estimate is based upon 21 Enterprise Holdings Station Manager salary report(s) provided by employees or … Use these resumes as templates to get help creating the best Branch Rental Manager resume. Maintained updated database of training records, employee records, and changes Kept records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Station manager generally are hired to administer the radio and television stations, and the job duties normally mentioned in the Station Manager Resume include – managing personnel, budgeting, overseeing direct workflow in television and radio stations like hiring, purchasing, accounting, staff supervision and so on; evaluating projects, ensuring that the station complies with the specified … Join to Connect Enterprise. Resolved customer questions, issues and complaints. Resume Details. Track and log fleet inventory, review and compile reservation numbers for daily fleet, rate, and rental plans. Skills : Sales Management, Customer Service, Customer Service, Sales, Sales, Public Speaking, Public Speaking, Customer Service, Community Outreach, Social Networking, Social Networking, Social Media Marketing, Social Media Marketing, Social Media Marketing, Social Networking. Greet and engage customers, supervise, coach, train, schedule and evaluate personnel, recommend personnel actions and respond to employee relations issues. The candidates applying for this post should mention in their respective resumes skills such as a thorough knowledge of media and broadcasting management, technical knowledge and organizational skills. Two Column Resume Product Manager Resume Word Resume Templates Skills on Resume Resume Maker. Able to negotiate contracts with airlines a plus Work shifts as required by the business. Reporting missing and overdue vehicles to the appropriate authorities, internally and externally. Skills : Management, Customer Service Skills, Database Management. Singkir. Interpret and support changes to the policies, practices, and systems; enforce policy changes and ensure compliance to legal requirements. Execution and overseeing rental transactions and preparation and availability of vehicles. Manager Airport Operations Safety Resume Examples & Samples A minimum of 4 years of managerial or supervisory experience within the aviation industry or in a safety or regulatory compliance function A minimum of 2 years of experience developing policy and procedures and … While practicing the privilege of learning new techniques and increasing performance levels with a developing company. Reviewed work being performed in the area to ensure complete, timely, and consistent results, and evaluate the performance of subordinates informal reviews. Include the definition, duties, and responsibilities, skills needed and little tips to build a resume. Gas Station Manager Resume Achieving a manager position shows your dedication to customers and employees, as well as a track record of strong performance that’s been noticed and rewarded. Strive to meet and exceed their needs. Station Manager at Enterprise Rent-A-Car San Francisco Bay Area 98 connections. © 2020, Bold Limited. Liaises with airline station managers, airport operations director, handling agents and security officials, union officials, and other airport stakeholders. Resolved inventory control discrepancies efficiently and quickly by leading research, investigation, and coordination efforts. Effectively managed departmental expenses to stay within allocated budget. Coordinated training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. Be sure to include specific details, including your objective, training, previous employment, and current availability. Skills : Key Skills- Office Skills: Office Management, Records Management, Database Administration Spreadsheets/Reports Event Management Calendaring Front-Desk Reception, Executive Support Travel Coordination. Utilize CCTV systems and surveillance equipment to monitor areas inside and outside of the station. Ensures service delivery to customer airlines is according to the airline contracts, and High-end customers with their private Jets and within the agreed budget level. Checked completed program logs for accuracy and conformance with Federal Communications Commission (FCC) rules and regulations and resolve program log inaccuracies. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Successfully managed the activities of [] team members in multiple locations.Created training manuals targeted at resolving even the most difficult customer issues.Improved service quality and increased sales by developing a strong knowledge of company's products and services.Interviewed, hired and trained new quality customer service representatives.Provided a high level of product and leadership support to representatives and clients.Effectively communicated with team members to maintain clearly defined expectations.Effectively managed departmental expenses to stay within allocated budget.Resolved customer questions, issues and complaints.Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.Developed rapport with the customer base by handling difficult issues with professionalism. 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